Account & Billing

Learn more about your Pawp membership how to make changes to your account.

21 articles in this collection
Written by Neera, Patrick, and Max

What's included in my Pawp membership?

Find out more about what your Pawp membership includes.

Written by Neera
Updated over a week ago

How much will my Pawp membership cost?

Find out more about your Pawp membership.

Written by Neera
Updated over a week ago

I'm having trouble logging into my account, what should I do?

Find out more about logging into your account.

Written by Neera
Updated over a week ago

How can I reset my password?

Find out how to reset your password.

Written by Neera
Updated over a week ago

Billing

How can I change my payment method?

Find out more about changing your membership payment method.

Written by Neera
Updated over a week ago

Will I receive my refund in the original form of payment?

Find out more about refunds.

Written by Neera
Updated over a week ago

Can I pay with Apple Pay or PayPal?

Find out more about our payment options.

Written by Neera
Updated over a week ago

What payment methods are available to me?

Find out more about our payment options.

Written by Neera
Updated over a week ago

When will my monthly membership be billed?

Find out more about paying for your Pawp membership.

Written by Neera
Updated over a week ago

How can I cancel my membership?

Find out more about updating your account settings.

Written by Neera
Updated over a week ago

Pet Profile

How can I add a new pet?

Find out more about adding a pet to your Pawp membership

Written by Patrick
Updated over a week ago

How do I remove a pet from my Pet Profile?

Find out more about removing a pet from your Pawp membership

Written by Patrick
Updated over a week ago

What is the Pet Profile in my Membership Portal?

Learn more about how the Pet Profile works

Written by Patrick
Updated over a week ago

Privacy Policy

Where can I find your Privacy Policy?

Find out more about our Privacy Policy.

Written by Neera
Updated over a week ago

Who can see my pet’s information?

Find out more about our Privacy Policy.

Written by Neera
Updated over a week ago

Free Trials

What Does Pawp's Free Trial Include?

Learn more about Pawp's free trials

Written by Max
Updated over a week ago

What Happens After My Trial Period?

Written by Max
Updated yesterday

How Do I Cancel My Free Trial?

Written by Max
Updated yesterday

Is there a limit to how many referrals a user can make?

Written by Patrick
Updated over a week ago

What happens if the product I want is or becomes unavailable after I’ve redeemed it?

Written by Patrick
Updated over a week ago

Can a free trial user refer?

Written by Patrick
Updated over a week ago