On compatible iPhones, you can download the Pawp iOS app and bring the functionality of your membership benefits on the go! You can access most membership benefits via the app, and we provide regular updates to the app.
You can access the Pawp Vet Pro Team via the iOS app with ease. You'll start on the home screen and select your topic of conversation - Health, Behavior, Nutrition, or Emergency. Make sure to select the right topic so that you're routed to the proper Vet Pro.
Finally, you'll select the pet you want to chat about and select Start visit for [pet name]. Tapping that option will send you to the chat platform queue, where a member of the Vet Pro team will arrive shortly. Most chats are answered within 60 seconds, and please keep in mind that emergency conversations are given priority over non-emergency conversations.