At the time of admittance, many vet offices and clinics require a deposit upfront from pet owners. We understand the deposit requirement and amount is based on many factors, often the estimated price of treatment and the relationship with a given client. The Pawp Emergency Fund does not place or handle any deposit required by your office at the start of treatment. Any deposit required would be the responsibility of the pet owner.
After the treatment is completed and the final invoice is available, we'll provide coverage, up to the $3,000, to satisfy the cost of treatment (including the deposit). We request that you release the initial deposit back to our mutual client at this point. Pawp doesn't make any exceptions on the initial deposit at this time; it will always be the responsibility of the pet owner at first.