Pawp isn't a traditional pet insurance product. In traditional pet insurance, pet owners are required to pay out of pocket and file a claim for reimbursement afterward. Vet offices don't accept pet insurance because they have nothing to do with the claims process aside from providing treatment and issuing a receipt.

Pawp works differently from traditional pet insurance because we provide a direct payment to the vet of your choosing. We strive to pay all covered emergencies in the same timeframe it takes the vet clinic to complete emergency treatment and invoice the pet owner. At that time, our payment processing team takes over and provides a direct payment, typically via credit card, so that your pet can be discharged.

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