Before chatting with the Pawp Vet Team or activating the emergency fund, you're required to add a photo of each pet on the membership. We make this process simple and straightforward on computers and mobile devices.
Step 1: Log into your Pawp membership portal and select Pet Profile on the left-hand navigation menu. The system will prompt you to select a pet's profile to update. Otherwise, you can use the Switch Pet button to select a specific pet.
Step 2: Once the Pet Profile opens, you'll have access to your pet's current profile and information. At the top of the page, you'll see either the default pet icon (either a cat or dog), or a photo of your pet.
Step 3: Click on the Camera/Upload button on the pet photo.
Step 4: A system dialog box will pop up and allow you to select a photo of your pet to upload. Depending on your computer or mobile device, you may have to navigate to the folder containing your desired photo.
Once you select a photo and confirm the upload, the default icon (or existing photo) will refresh with the photo you've selected.
You're good to go!