You can remove a pet from the Pet Profile within the Membership Portal, and the steps are quite simple with this guide!
If you need to remove a pet due to passing or other unexpected circumstances, please accept our condolences from everyone at the Pawp Team. We understand how difficult it can be to say goodbye to a beloved pet, regardless of the reason or circumstances. We encourage you to check out this post from our blog: How To Say Goodbye To A Pet You Love
Step 1: Log into your Pawp.com membership account.
Step 2: On the left-hand navigation menu, click Switch Pet and choose the pet you'd like to remove.
Step 3: After selecting your pet, click Pet Profile on the left-hand navigation menu. This will bring up that pet's profile and information.
Step 4: Click the More Options button on the right-hand side across from your pet's name.
Step 5: A new menu will open and ask, "Are you sure you want to remove [Your Pet's Name]?" Click Yes to confirm this choice and remove your pet from the Pet Profile.
Please Note: Removing a pet from the Pet Profile removes access to historical chats involving the removed pet.
As always, if you have any trouble or questions, please reach out to our Support Team via email, live chat, or phone.