To get in touch with the Pawp Vet Professional Team, please follow these steps:

Step 1: Log into your membership portal at with your email address and password.

Step 2: On the Home tab, you'll see Blue and Red navigation buttons that will take you to a vet professional via video or text chat.

Step 3: You'll be asked to select which pet you'd like to chat about, if you have more than one pet listed in the Pet Profile section.

Step 4: You'll select a reason for the consultation/chat on the next screen.

Step 5: You'll hit 'Request conversation' and be put into the queue for a Pawp Vet Professional. Queue times are often less than 30 seconds, and don't forget that emergencies are given priority over general consultations!

You can have as many conversations as needed 😊. After your conversation is over, we would love it if you would leave us a review so that we can continue to improve our service! We're always looking for ways to be the best resource that we can be for pet parents everywhere!

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