Your Pawp membership and emergency fund covers up to 6 pets per household, so even if you do not have a pet profile for all of your pets, they'll still be covered under the emergency plan. We highly recommend adding a pet profile for each pet in your household.

If you'd like to add additional pet profiles to your account, follow these steps:

  1. Log in to your Pawp account here.

  2. From the bottom left hand corner, select Switch Pet and then Add Another Pet.

  3. From there, select Pet Profile on the left-hand side to access the newly added pet. Complete your new pet profile with all of the necessary information.

Screenshot of account navigation with switch pet overlay open

Switching between pets will help our vets know your pet's breed, age, and name before you ask any questions, allowing them to help you faster and more efficiently. 😊

Troubleshooting

  • Your pet's name, age, breed, weight, and photo are mandatory to chat with the vet team and activate the emergency fund. All other information is optional but can help our vets answer your questions!

  • If something like your pet's breed is missing, you can select Mixed Breed or email your pet's breed to [email protected], and we'll have that information added into the system within a few hours, including optional Pet Profile information.

  • Don't forget that we only cover domestic cats and dogs at this time!

Did this answer your question?