If you want to cancel your unlimited access to 24/7 veterinarians and $3,000 emergency fund that protects your pet around the clock, follow these steps:

  1. Visit Manage Account from the top right-hand corner of your page.

Screenshot of account drop down with manage account option

2. Select Membership from the bottom left-hand corner.

Screenshot of account navigation with

3. Under Current Plan, select Manage, and then Cancel Subscription. Our team will help you from there 😊.

Please note, cancelling your account will immediately revoke access to your $3,000 emergency fund. You will, however, continue to have access to chatting with our vets until the end of the term.

Did this answer your question?