We've made it simple for you to manage your Pawp membership on your own time and terms. If you need to cancel your membership for any reason, please follow the instructions outlined below!
Cancel a membership at pawp.com
While logged in at pawp.com, navigate to the Membership & Billing tab > Click the Gear icon next to Plan Status > click Cancel Your Plan. You'll be presented with a quick cancelation process, and then your membership will be canceled.
After canceling your membership, you'll retain membership benefits through the current billing period. This typically means through the current billing month for monthly memberships and through the current billing year for annual telehealth memberships.
Cancel a membership on iOS or Android
From the Pawp iOS or Pawp Android app, tap on Account in the bottom navigation bar.
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What happens to my add-on(s) if I cancel?
If you have Emergency Protection or Flea & Tick Protection add-ons, and you cancel your Pawp membership, your add-ons will be canceled at the end of the term for the base Pawp membership.