Sometimes, you forget a password. We've all been there! You can reset your Pawp account password via our website or our mobile apps. Each process is roughly the same, so you'll want to choose whichever is most convenient for you at any particular moment.

Don't forget - if you've associated your phone number to your account, you can alternatively log in with that phone number and a text verification code.

To reset your password on a desktop browser or mobile browser, please click here. You'll enter your email address into the field and select Reset your password. We'll email you a password reset link to the email address on file. After opening that email, click on Reset Password to select a new password.

To reset your password in our mobile app, open the Pawp iOS or Pawp Android app. Tap on Sign In on the welcome screen and select the Email toggle on the sign in screen. Tap on Forgot your password? and enter your email address on the next page. From there, you'll select Reset Password, at which point we'll email you a password reset link as described above. Tap on Reset Password in that email to select a new password!